Your satisfaction is a priority to us!
AngelBabyOrganic@gmail.com ~ or ~ (313) 903-3156
What if I need to cancel or change an order?
We understand that a situation may arise and you may need to change or cancel an order. We can accept changes or cancellations within 24 hours of placing your order. In the case of a cancellation, a full refund will be given on your credit card or PayPal account.
What is your return policy?
We offer a money back guarantee on all items. Please inspect all items immediately upon receipt! If you are not fully satisfied with your goods in any way, you may return the item unused and unwashed within 7 days for a refund or within 30 days for an exchange or store credit. If the parcel has been visibly damaged in any way, please make a note of this with the carrier when you sign for the parcel and notify us immediately (by the next working day at the latest so that we will be able to claim against the courier). Returned goods should be in their original packaging. You will receive a Return Authorization Number (It is required by the manufacturer) and specific shipping instructions from us within 24 - 48 hours. Damaged or faulty goods will be refunded in full (including postage) or items will be exchanged and re-sent postage free. When returning items, please 'Registered Mail' from your post office or use a delivery service with tracking to insure proper delivery as we cannot be held responsible for parcels lost on return to us.
If your order is not in error or has not been damaged we are not responsible for return postage and the delivery charge on the original order is non-refundable.
1) All items unused, unwashed within 30 days.
2) Returned items should be in their orignal packaging.
3) Include the Return Authorization Number on the outside of the package. Inside, include your first and last name, address, phone number, Return Authorization Number and reason for return (wrong size or color, defective, etc.).
4) When returning goods, send them 'Registered Mail' or use a delivery service with tracking to insure proper delivery as we cannot be responsible for any packages that are damaged or lost in transit.
5) We are not responsible for return postage and the original order shipping charge is non-refundable.
6) If items are damaged or faulty upon receipt, contact us immediately! An exchange or full refund will be arranged (including shipping).
7) Unfortunately we cannot refund or exchange used or customer damaged items.
