Shipping Deliveries
As a benefit to both the customer and us, we use 'drop-shipping'. That is your order is shipped to you directly from the manufacturer. This allow us to keep a wider variety of items available for our customers without having to keep inventory which in turn helps to keep costs down. All of our organic products come from manufacturers across the United States. They are family run, high quality businesses that pride themselves on quality organic products at a fair price.
Once your order is placed, it will be immediately ordered from the manufacturer(s) to be shipped. Items are usually shipped out within 7 days. UPS is used most often because of their reliability and the ability to track your order. However, because it can be more cost effective for smaller orders, USPS may be used occasionally. Also note that we use multiple manufacturers for the best selection of quality products. As a result, your order may be shipped in more than one package.
We are very dedicated to quality customer service!
Most orders are received in 10-14 days. However, occasionally a product may be temporarily out-of-stock due to the high demand of organic items and the fluctuating availability of raw materials. If an item is on backorder, we will contact you immediately and give you the manufacturer's estimated time of restock. You will then have the option to wait for your order, choose a different item or receive a full refund on that item.
